Useful information on the Riviera Maya

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all inclusiveTHE "ALL INCLUSIVE" SYSTEM

The all-inclusive is a system in which for a single price, guests are entitled to accommodations, unlimited food and beverage, recreation and sports, plan entertainment, taxes and gratuities. It may change from one hotel to another, depending on its category and its own policies.

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communicationCommunications in the Riviera Maya® work very good, and visitors can access to several communications options.

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cultural eventsRiviera Maya ® Events

Riviera Maya Jazz Festival

Xcaret Festival of Life and Dead Traditions

 

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customsCustoms for Groups and Conventions in Riviera Maya®

 

In the case of participants of conventions, conferences or exhibitions, as well as for journalists bringing professional equipment, the requirements of Customs must be met. These requirements can be found in the webpage of the Mexican Customs and SAGARPA (Ministry of Agriculture, Livestock, Rural Development, Fishing and Food).
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Financial Information

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financialBanks and ATMs

Credit Cards

Currency

Currency Exchange

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Getting into Mexico

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consulatesConsulates

Most countries have honorary consulates located in Cancun. Should you need assistance and your Consulate is not listed below, please contact your Foreign Affairs Office.
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Local Time

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local timeThe local time corresponds to Mexico City GMT -6 hours. Being located six hours before the Greenwich Meridian (Greenwich Mean Time - GMT-6)
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Practical Information

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tipsClothing
Drinking Water
Language & Multilingual staff
Safety Tips
Biodegradable Sunscreen and repellent
Tips & gratuities
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emergency

In Riviera Maya® the emergency numbers
are 611, 060 & 066

 

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special needsDisabled

Specialized agencies serve the special requirements for persons with disabilities.

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transportationHow to arrive by air
Ground Transportation
Sea Transportation
Vehicles for disabled people
Vehicles for special use

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Weather

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weatherThe Riviera Maya ® wheater

Throughout the year, the fabulous climate of the Mayan Riviera is tropical, humid and with sunny days.

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Why Register

You will find here:
* Access to privileged information about the Riviera Maya.
* Search for venues, hotels, and activies, creating lists with your favorites.
* Send RFP's to the hotels of your choice.
...and much more!

Meet paradise through this site especially created for you.

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How it works

how it_works

Once registered, you will have access to "My List", which will allow you to generate a selection of hotels to which you can send out your RFP.
This list will also store the venues, DMC's, F&B and other services of your choice so you can consult, send or print it.

Register Here

What will you find

In this site, especially designed for the Meeting Planner, you will find all the tools and information for MICE Business as well as the optimal organization and management of your convention, congress or incentive travel, with:

  • Option to send RFP to hotels
  • Request printed materials (only in the US)
  • Directories and factsheets of hotels, DMC’s and service providers
  • Register and archive of Newsletters
  • Help Section with comments and FAQ
  • General information on airlines, medical care, customs, and much more!
You are here:   HomeGeneral InfoUseful information on the Riviera Maya

Contact

Riviera Maya Destination
Marketing Office

Phone/Fax +52 (984) 206 3150
Calle 28 s/n, Manzana 4, Lote 1
Playa del Carmen, Quintana Roo 77710 México
ICCA Member

About the Riviera Maya Destination Marketing Office

The Riviera Maya Destination Marketing Office is the official institution in charge of positioning this destination worldwide, through the promotion of the rich cultural heritage of the great Maya Civilization and the natural beauty of a geographic site blessed by nature with spectacular sea, lush forests and landscapes that will take your breath away.

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