1. What is the Riviera Maya® Destination Marketing Office?

The Riviera Maya® Destination Marketing Office or Tourist Promotion Trust is the official organism in charge of positioning and promoting this destination worldwide.

2. What is the Riviera Maya® and where is it located?

The Riviera Maya® is a tourism corridor in the Mexican state of Quintana Roo. It begins south of Cancun International Airport and ends at the villages of Carrillo Puerto and José María Morelos. It is therefore composed by several cities and tourist spots.

3. What are the main ways to get to the Riviera Maya®?

Cancun International Airport (the second largest in Mexico), located north to the Riviera Maya®, as well as the Cozumel International Airport, located a few miles from Playa del Carmen, the most important and representative city of the Riviera Maya. Also, the island of Cozumel is an arriving port for international cruise ships coming from all around the world.

4. Which are the regular flights and airlines that arrive to Cancun to get to the Riviera Maya®?

The main national and international airlines operate regular flights to Cancun:


Aeroméxico - www.aeromexico.com

Interjet - www.interjet.com.mx

Magnicharters - www.magnicharter.com.mx

Volaris - www.volaris.com.mx


Air Canada - www.aircanada.ca

Air Europa - www.aireuropa.com

Air France - www.airfrance.com

Air Transat - www.airtransat.com

Champion - www.championair.com

Condor - www.condor.com

Continental - www.continental.com

COPA - www.copaair.com

Cubana - www.cubana.cu

Delta - www.delta.com

Frontier Airlines - www.frontierairlines.com

Taca - www.taca.com

Iberia - www.iberia.com

LAN - www.lan.com

Northwest - www.nwa.com

RyanAir - www.ryanair.com

Sky Service - www.skyserviceairlines.com

United - www.united.com

US Airways - www.usairways.com

USA 3000 - www.usa3000airlines.com

5. How many hotels and hotel rooms are there in the Riviera Maya®?

There are 378 hotels, with a total of 38,477 rooms.

6. What kind of accommodation does the Riviera Maya® offer?

One of the main reasons why a group decides to hold an event in the Riviera Maya® is precisely the hotels' offer, covering all categories: from small boutique hotels, eco huts and cabins, medium hotel with lounges, and large all-inclusive resorts and complexes of two or more hotels, with convention centers, ballrooms, theaters and any service or facility imaginable for meetings, incentives, conventions, events and all-size groups.

7. What is the ALL INCLUSIVE system that many hotels along the Riviera Maya® do use?

The all-inclusive (todo incluido in Spanish) is a system which consists that for a single, unique price, guests are entitled to accommodations, unlimited food and beverage, recreation and sports, entertainment, taxes and gratuities. Includes may vary from one hotel to another, due to their category and their own policies.


8. How to use the site and get the most of www.rivieramayameetings.com?

You will find on our site all the necessary tools for the optimal organization of your convention, congress or incentive travel, with the latest information of each hotel and service provider, as well as general information especially focused on the niche of groups, covering subjects of interest, like customs, exchange rates, migration, transportation and much more.

By accessing and registering, the site will let you save your search and create lists on your travel arrangements and activities of your groups, send RFPs to the chosen hotels and even upload your own RFP. You can also make as many lists as you need for your various clients and send all the information by email.

9. Do I have to register in order to access to the tools?

Yes. Register is required in order to use the site. As a registered user, you will be able to use the valuable tools on the site.

10. What events have been carried out successfully in the Riviera Maya®?

The COP16 in 2010, with the participation of more than 14,000 attendees.

Login Form

Why Register

You will find here:
* Access to privileged information about the Riviera Maya.
* Search for venues, hotels, and activies, creating lists with your favorites.
* Send RFP's to the hotels of your choice.
...and much more!

Meet paradise through this site especially created for you.

Register Here

How it works

how it_works

Once registered, you will have access to "My List", which will allow you to generate a selection of hotels to which you can send out your RFP.
This list will also store the venues, DMC's, F&B and other services of your choice so you can consult, send or print it.

Register Here

What will you find

In this site, especially designed for the Meeting Planner, you will find all the tools and information for MICE Business as well as the optimal organization and management of your convention, congress or incentive travel, with:

  • Option to send RFP to hotels
  • Request printed materials (only in the US)
  • Directories and factsheets of hotels, DMC’s and service providers
  • Register and archive of Newsletters
  • Help Section with comments and FAQ
  • General information on airlines, medical care, customs, and much more!
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Riviera Maya Destination
Marketing Office

Phone/Fax +52 (984) 206 3150
Calle 28 s/n, Manzana 4, Lote 1
Playa del Carmen, Quintana Roo 77710 México
ICCA Member

About the Riviera Maya Destination Marketing Office

The Riviera Maya Destination Marketing Office is the official institution in charge of positioning this destination worldwide, through the promotion of the rich cultural heritage of the great Maya Civilization and the natural beauty of a geographic site blessed by nature with spectacular sea, lush forests and landscapes that will take your breath away.

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